two people having a conversation

Manners

Classes:
Introduction > Table Manners > Telephone Manners > Professional Manners > Conversation > Social Skills > Conclusion


Introduction: The Importance of Manners

Manners are something used every day to make a good impression on others and to feel good about oneself. No matter where you are - at home, work, or with friends - practicing good manners is important.

Good manners are more than opening doors and writing thank you notes. While opening doors for others and writing notes is nice, true courtesy goes deeper. Being polite and courteous means considering how others are feeling.

If you practice good manners, you are showing those around you that you are considerate of their feelings and respectful. You are also setting standards for others' behavior and encouraging them to treat you with similar respect.

Every culture and individual may have different rules or feelings about what is polite or is not polite. The goal of this course is to review some of the more basic and common rules of polite behavior in our society.

These rules may differ from person to person or based on situation, but there is one rule of good manners (and life, in general) that is always easy to follow - do unto others as you would have them do unto you.

Next: Test Your Manners! Take the test and see where you fall on the manners scale, then read more about some common "Do's and Don'ts" of manners.

Begin: Take the Test


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