two people having a conversation

Manners

Classes:
Introduction > Table Manners > Telephone Manners > Professional Manners > Conversation > Social Skills > Conclusion


Conversation Skills

Speech is an important form of communication. Every time you open your mouth, you reveal something about yourself to someone else - not just in what you say, but how you say it, so speak clearly and sincerely. Make yourself heard without shouting, interrupting or talking over others. Say what you think and how you feel, but say it without hurting others' feelings. Some conversation do's and don'ts include:

Conversation DO'S

Conversation DON'TS

Some Magic Words to Being Polite

Print this page, or print the Adobe PDF version, and use it to refer to improve your conversation skills.

Next: Social Skills


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